pk765 Privacy Policy – How We Protect Your Personal Data

1Introduction

At pk765, we understand that handing over personal information to any online platform requires trust. We take that trust seriously. This Privacy Policy explains, in plain terms, exactly how pk765 handles the personal data of everyone who visits our website, registers an account, or uses any of our services.

This policy applies to all pk765 services including our website at pk765.app, our live casino platform, all games and betting features, customer support interactions, and any promotional communications we send. Reading this policy fully before creating your pk765 account is something we actively encourage — not just a formality.

By using pk765 or registering an account, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact us to close your account.

2Who We Are – The Data Controller

For the purposes of data protection, pk765 is the data controller — meaning we are the entity that determines the purposes and methods by which your personal data is processed. All data collected through the pk765 platform is ultimately the responsibility of pk765.

If you have any questions about how pk765 handles your personal data, or if you wish to exercise any of your data rights described in this policy, you can contact our dedicated privacy team at:

• Email: support@pk765.app
• Platform: pk765.app
• Response time: We aim to respond to all privacy-related enquiries within 72 hours.

pk765 processes data for players across Pakistan. Our data handling practices are designed to meet high standards of data protection and respect for player privacy, consistent with our commitment to operating a trustworthy platform for Pakistani players.

3What Personal Data pk765 Collects

pk765 collects personal data in two broad categories: information you provide directly to us, and information collected automatically when you use our platform.

Information you provide directly:

• Registration data: Your full name, date of birth, mobile number, and email address when you create a pk765 account.
• Identity verification documents: A copy of your Pakistani CNIC, proof of mobile number ownership, or other identity documents that may be requested during our Know Your Customer (KYC) process.
• Payment information: Details of the payment methods you use to deposit and withdraw funds, including your Easypaisa or JazzCash mobile wallet number, NayaPay or SadaPay account details, IBFT bank details, or card details. pk765 does not store full card numbers — these are handled by our certified payment processors.
• Support communications: The content of any messages, emails, or chat conversations you have with pk765 customer support.
• Responsible gaming information: If you apply for self-exclusion or set account limits, we retain a record of those preferences to ensure they are enforced correctly.

Information collected automatically:

• Device and technical data: Your IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited on pk765, time spent on each section, games played, bet amounts, win/loss records, and session timestamps.
• Cookies and similar technologies: Session identifiers, preference cookies, and analytics data. See Section 8 for full cookie details.
• Location data: General geographic location derived from your IP address. pk765 does not collect precise GPS-level location data.

4How pk765 Collects Your Data

pk765 collects personal data through the following channels:

• Directly from you: When you fill in the registration form, complete identity verification, make a deposit or withdrawal request, contact our support team, or participate in a promotion.
• Automatically through your use of the platform: Our servers log technical information with every connection. Our platform analytics track interactions to help us improve the user experience and detect unusual activity.
• From third-party payment processors: When you make a payment via Easypaisa, JazzCash, NayaPay, or other methods, pk765 receives a confirmation of the transaction including the amount and the identifier of the payment method used. Full financial account credentials remain with the payment processor.
• From identity verification providers: If pk765 uses a third-party service to verify your CNIC or other identity documents, that provider may return a verified match confirmation to pk765. Raw document data is handled according to that provider's own data policy.

5Why pk765 Uses Your Personal Data

pk765 uses the personal data it collects for the following clearly defined purposes:

• Account creation and management: To create, verify, and maintain your pk765 player account, including processing any changes you make to your account details.
• Processing deposits and withdrawals: To credit your deposited PKR to your account balance and to send withdrawal funds to your verified payment method without delay.
• Identity verification and fraud prevention: To confirm that you are who you say you are, that you meet the 18+ age requirement, and that your account is not being used for fraudulent activity or money laundering.
• Providing customer support: To respond to your enquiries, resolve account issues, and process complaints effectively. Support communications are retained to maintain a continuous record of your interactions with pk765.
• Game delivery and personalisation: To deliver the games and features you use on pk765, maintain game history, and provide a personalised experience based on your game preferences.
• Responsible gaming: To enforce any deposit limits, session limits, or self-exclusion preferences you have set, and to identify potential signs of problem gambling behaviour so we can offer appropriate support.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection regulations.
• Platform security: To detect and prevent unauthorised access, account takeovers, bot activity, and other security threats to the pk765 platform.
• Marketing communications: If you have opted in, to send you promotions, bonus offers, and updates about new games or features on pk765. You can opt out at any time — see Section 13.
• Analytics and improvement: To understand how players use pk765 so we can fix problems, improve navigation, and develop new features that better serve Pakistani players.

6Legal Basis for Processing Your Data

pk765 processes your personal data only when there is a valid legal basis to do so. The relevant legal bases are:

• Contractual necessity: Processing your registration data, payment information, and account activity is necessary to fulfil the contract between you and pk765 — i.e., to provide you with the gaming platform you signed up for.
• Legal obligation: Processing for identity verification, anti-money laundering checks, and record-keeping is required by applicable laws and regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and analytics serves pk765's legitimate interest in operating a secure and effective platform, balanced against your right to data privacy.
• Consent: Processing for marketing communications and non-essential cookies is based on your explicit consent, which you can withdraw at any time.

7Sharing Your Personal Data

pk765 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. We share data only in the following specific, controlled circumstances:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks, and card processors receive only the minimum data necessary to complete your transaction.
• Identity verification providers: KYC service providers who assist in verifying your CNIC and confirming your identity receive document images or data as required for verification. These providers are contractually obligated to process data only for verification purposes.
• Technology service providers: Hosting, cloud infrastructure, and analytics providers who process data on pk765's behalf under strict data processing agreements that prohibit independent use of your data.
• Regulatory authorities: pk765 may be required by law to disclose certain player data to relevant regulatory, law enforcement, or anti-money laundering authorities. Such disclosures are made only where legally required.
• Fraud prevention networks: In cases of detected or suspected fraud, relevant data may be shared with fraud prevention services or other gaming platforms as part of industry-wide efforts to protect players and operators.

8Cookies & Tracking Technologies

pk765 uses cookies and similar tracking technologies to operate core platform functions and to improve your experience. Here's what each category of cookie does:

• Strictly necessary cookies: These are required for pk765 to function. They maintain your session while you're logged in, remember your bet selections during a round, and keep your account secure. These cannot be disabled without breaking the platform.
• Functional cookies: These remember your preferences such as language settings and game display options so you don't have to set them every time you visit pk765.
• Analytics cookies: These track aggregate, anonymised data about how players navigate pk765 — which pages they visit, how long they stay, and which games they open. This data helps us improve the platform. No individual player is identified in these reports.
• Marketing cookies: If you have consented, these cookies help pk765 show you relevant promotions and track whether you engaged with a promotional message. You can withdraw consent through your browser settings or by contacting pk765 support.

You can control cookie settings through your browser preferences. Blocking all cookies will affect pk765's functionality — particularly login persistence and game session management. For detailed cookie management, refer to your browser's help documentation.

9How Long pk765 Keeps Your Data

pk765 retains personal data for as long as it is genuinely necessary for the purposes for which it was collected, or as required by applicable legal obligations. The general retention periods are:

• Active account data: Retained for the full duration of your account's active status plus a post-closure period of at least five years to meet regulatory record-keeping requirements.
• Transaction and payment records: Retained for a minimum of five years from the transaction date, in line with anti-money laundering regulations applicable to gaming platforms.
• Identity verification documents: Retained for the duration of your account plus five years following account closure.
• Support communications: Retained for three years from the date of the last communication in a support thread.
• Marketing opt-in records: Retained until you withdraw consent, plus a short period thereafter to demonstrate compliance with your opt-out request.
• Technical and analytics data: Generally retained in aggregated, anonymised form. Individual session logs are typically held for 90 days.

When data is no longer required, pk765 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

10How pk765 Keeps Your Data Secure

Protecting your personal data is an operational priority at pk765. The security measures we maintain include:

• TLS/SSL encryption: All data transmitted between your device and pk765's servers is encrypted using current TLS standards. This protects your login credentials, payment details, and personal information in transit.
• Access controls: Access to personal data within pk765 is restricted to authorised staff on a strict need-to-know basis. All access is logged and monitored.
• Secure server infrastructure: pk765's data is stored on servers with physical and logical security controls, regular security audits, and intrusion detection systems.
• Password hashing: Your pk765 account password is stored as a one-way cryptographic hash. pk765 staff cannot read your password — only you know it.
• Fraud monitoring: Automated systems continuously monitor account activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour.

11Your Rights Over Your Personal Data

As a pk765 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at support@pk765.app with the subject line "Data Rights Request."

12Children's Privacy

pk765 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from anyone under the age of 18. The minimum age requirement for registration and use of pk765 is 18 years.

If pk765 discovers that personal data has been collected from a minor — whether through misrepresentation of age during registration or any other means — that account will be closed immediately, all associated data will be deleted, and any deposits made will be refunded to the verified payment method.

If you are a parent or guardian and believe your child may have registered on pk765, please contact us immediately at support@pk765.app. We will investigate and take action without delay.

13Marketing Communications

pk765 may send you marketing communications about bonuses, promotions, new games, and platform updates if you have given consent to receive them. Consent can be given during registration by ticking the relevant box, or at any time through your account preferences.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email from pk765.
• Updating your notification preferences in your pk765 account settings.
• Emailing support@pk765.app with the subject line "Unsubscribe from Marketing."

Opting out of marketing will not affect your ability to use pk765, access your account, make deposits or withdrawals, or receive transactional communications such as deposit confirmations and withdrawal notifications. Those communications are necessary for account operation and are not marketing.

14Third-Party Links on pk765

The pk765 platform may from time to time contain references to third-party services — for example, payment providers or identity verification services that you are directed to during account setup. These third-party services have their own independent privacy policies that govern their handling of your data.

pk765 is not responsible for the privacy practices of third-party services. We encourage you to read the privacy policy of any external service before providing your personal information to them. Our Privacy Policy covers only the pk765 platform and the data we directly process.

15Changes to This Privacy Policy

pk765 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a clear notice on the pk765 platform informing players that the policy has changed.
• Where the change significantly affects how we use your personal data, send an email notification to your registered email address with a summary of what has changed.

Your continued use of pk765 following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, please stop using pk765 and contact us to close your account and arrange for deletion of your data where permissible.

We recommend reviewing this Privacy Policy periodically to stay informed about how pk765 protects your personal data.

16Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how pk765 handles your personal data, please contact our privacy team directly:

• Email: support@pk765.app
• Subject line for data requests: "Data Rights Request – [Your pk765 Username]"
• Response time: pk765 aims to acknowledge all privacy enquiries within 24 hours and to resolve them fully within 30 days.
• Support hours: 24 hours a day, 7 days a week.